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Create Free Business Account| Pricing Type | Subscription |
| Mpn | 288317 |
| Vendor | Avaya |
| Product Supported | SA ESS C3000 R3 ADVANCED 1YPP |
| Covered Period | 12 months |
| Provided Support | Advanced-level software support and maintenance entitlements |
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This SKU provides Advanced-level software support entitlements for the C3000 R3 release, including prioritized incident handling and access to applicable maintenance updates for the 12-month period.
No — this product covers software support and maintenance entitlements for the C3000 R3 release. Hardware support and replacement are handled under separate hardware contracts.
Yes — customers commonly layer targeted Advanced coverage with other platform-level agreements; consult your Avaya channel partner to map combined entitlements to your environment.
Eligibility for maintenance updates is defined by the product MPN and the covered C3000 R3 release; provide the MPN 288317 to your Avaya partner to validate scope and entitlements.
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