Avaya SA ESS C/D CCR6 ELITE AGT 1-100 1YMO

Maintain service continuity across your CCR6 Elite Agent deployment with a 1-year Avaya support entitlement sized for 1 to 100 users. Built for organizations that need predictable coverage around contact center software, this support item helps keep the licensed environment under active vendor support without adding unnecessary complexity to the procurement cycle. For teams managing customer-facing operations, the value is straightforward: preserve access to vendor-backed support for the installed license set, reduce uncertainty around maintenance coverage, and align renewal timing with budget planning. It is a practical fit for environments where uptime, issue resolution, and software accountability matter more than broad feature expansion. Because this is a support and warranty item rather than a software feature add-on, the emphasis is on continuity, not capability inflation. That makes it useful for enterprises standardizing on Avaya contact center infrastructure and looking to keep existing deployments supported under a clearly defined term. The result is a cleaner ownership model for IT, operations, and procurement teams that need to protect the platform already in place.