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Create Free Business Account| Pricing Type | Subscription |
| Product Supported | SA ESS C/D C3000 R3 XCAPI BASE 1YPP |
| Covered Period | 12 months |
| Provided Support | Platform Support |
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
It covers platform support and software maintenance for the SA ESS C/D C3000 R3 XCAPI footprint for 12 months, including access to Avaya support channels and vendor-issued corrective updates aligned to the C3000 R3 release.
Open a case through Avaya’s designated support portal or contact the Avaya support phone numbers provided at purchase. Case creation and routing follow Avaya’s standard incident intake procedures for supported products.
This base support SKU provides vendor maintenance and incident handling appropriate for production XCAPI deployments; evaluate SLA and response expectations against your internal availability targets to determine if enhanced support is required.
Yes. Coverage can be renewed or extended through a new subscription term before expiry; contact your Avaya reseller or account representative to arrange continuous coverage.
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