AVAYA SA ESS C/D C3000 R3 SAP GTWY R2/R3 1YPP

Keep mission-critical SAP voice integrations available and serviceable with a one-year Avaya support package for the C3000 R3 platform. This contract provides entitlement to software fixes and updates, access to Avaya support channels, and escalation for issues affecting the SAP Gateway R2/R3 integration. For infrastructure teams supporting hybrid SAP landscapes, the coverage reduces time-to-resolution on interoperability defects and preserves vendor accountability for gateway-related regressions. The package is intentionally narrow: it covers the C3000 R3 release path and the SAP Gateway components specified in the product identifier, making it appropriate for teams that require predictable, vendor-backed continuity without broader managed services. Pair this support with rigorous change controls and scheduled maintenance windows to minimize business disruption and justify forecasted TCO across a 12-month renewal horizon.