Avaya SA ESS C/D ASBCE R6 ADV HA 1001-2K 1YPP

Preserve operational continuity for Avaya ASBCE Release 6 environments with a 1 year Advanced High-Availability support contract tailored to 1001–2K deployments. This service delivers vendor-backed incident intake, entitlement to software fixes and releases relevant to ASBCE R6, and prioritized handling for high-availability configurations. Use this agreement to reduce outage duration, maintain approved redundancy schemes, and keep software aligned with tested maintenance builds. The Advanced tier fits enterprise contact centers where availability and rapid remediation matter more than base-level coverage. Procurement teams gain a single-line SKU to maintain vendor roadmaps and ensure vendor-assisted recovery during critical incidents. Opting for Advanced support reduces time-to-resolution for severe incidents and preserves access to authorized patches and advisory guidance for R6 high-availability topologies.