Avaya SA ESS C/D AES R6 GRHA SM 3YAN

Secure a defined support path for Avaya AES R6 with a 3-year essential coverage agreement built for smaller deployments. This option is designed for organizations that need dependable vendor support for a production system, but do not require the broader scope associated with larger enterprise support tiers. For teams responsible for telephony and contact-center availability, the benefit is straightforward: predictable coverage over a multi-year term. That helps reduce uncertainty when planning budgets, managing incidents, and maintaining continuity for business communications that must stay available. This support agreement is a practical fit for smaller environments that still depend on AES R6 as part of daily operations. It provides a structured way to keep the platform covered through a defined period, supporting operational planning and reducing the risk of unplanned support gaps. Choose this coverage when you want vendor-aligned support for a smaller Avaya deployment and a clear path to maintain service continuity over 3 years. It is a focused option for organizations that value certainty, but want support aligned to a smaller footprint.