Avaya SA ESS C/D AES R6 DMCC FULL HA 3YAN

Name: Avaya SA ESS C/D AES R6 DMCC FULL HA 3YAN
Brand: AVAYA
SKU: 238312J
Price: 3.32 USD
Availability: InStock

AVAYA|

MPN: 238312J

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$3.32

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Key Features

Support term: 3 years (3YAN)
Product MPN: 238312J
Coverage: SA ESS C/D AES R6 DMCC FULL HA
Included: technical support and software enhancement entitlements
Focus: high-availability AES R6 DMCC deployments
Delivery: vendor diagnostics and patch access

Secure high-availability AES R6 DMCC deployments with Avaya SA ESS C/D AES R6 DMCC FULL HA 3YAN. This three-year support offering attaches to the AES R6 DMCC FULL HA component and is designed to preserve uptime across active/standby or active/active AES topologies used for contact center and enterprise telephony. The contract supplies vendor-backed technical support and entitlement to software enhancements released within the term, enabling controlled upgrades and validated fixes. For infrastructure leaders running HA AES clusters, this plan reduces operational risk by ensuring Avaya involvement for diagnosis, critical patches, and guidance on configuration hardening. The support term also streamlines vendor coordination for interoperability across the Avaya stack and simplifies lifecycle planning for HA telephony assets.

Ideal For

Sustain AES R6 DMCC high-availability for multi-node enterprise telephony
Obtain vendor remediation for failover and HA event diagnostics
Keep entitlement for enhancements affecting AES R6 DMCC FULL HA
Consolidate HA lifecycle management into a three-year vendor support term

Why This Product

1This FULL HA plan targets AES R6 DMCC high-availability setups versus standard single-node support
2Three-year term reduces administrative churn compared with annual renewals
3Includes vendor entitlements for HA-specific fixes that cheaper generic plans may omit
4Provides vendor diagnostics for multi-node failover scenarios, improving time-to-repair

Software General

Product Supported

SA ESS C/D AES R6 DMCC FULL HA

Support Warranty

Mpn	238312J
Covered Period	3 years
Provided Support	Technical support and software enhancements

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Frequently Asked Questions

What does FULL HA cover for AES R6 DMCC under this contract?▾

FULL HA indicates support and enhancement entitlements scoped to high-availability AES R6 DMCC deployments. The contract covers technical assistance and eligible software enhancements during the three-year term.

Is this support suitable for multi-site AES clusters?▾

Yes. The offering is intended for HA AES R6 DMCC topologies and is appropriate for multi-node or multi-site configurations that require vendor involvement for failover diagnostics and remediation.

How do I confirm coverage using the MPN?▾

Provide the MPN 238312J to your Avaya reseller or support representative; they will validate the contract details and coverage for your account.

Can this contract be combined with on-site professional services?▾

The contract covers vendor technical support and enhancement entitlements. On-site professional services are typically quoted separately; contact Avaya or your reseller to arrange combined service offerings.

Avaya SA ESS C/D AES R6 DMCC FULL HA 3YAN

Key Features

Ideal For

Why This Product

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

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Avaya SA ESS C/D AES R6 DMCC FULL HA 3YAN

Key Features

Ideal For

Why This Product

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

Related Products

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AVAYA 284105 Support Contract 1-Year 8x5

Avaya IPO ACCS C/D SPV RTS 8X5 1YPP

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