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Create Free Business Account| Mpn | 240563J |
| Vendor | Avaya |
| Sku Name | SA ESS C/D AES R6 ADVTSAPI SML 5YPP |
| Product Supported | Avaya AES R6 (TAPI) |
| Support Hours | Business hours |
| Covered Period | 60 months |
| Provided Support | Advanced software maintenance and technical support |
| Service Characteristic | TAPI and AES R6-focused |
| Service Location | Remote |
| Service Description | Advanced maintenance and support for AES R6 TAPI integrations |
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This SKU is scoped to Avaya AES R6 and its TAPI integration components, providing maintenance and vendor technical support for those covered elements.
Yes. The 5YPP designation indicates a 60 months (five-year) support term for the listed Avaya software assurance SKU.
This SKU is designated for small deployments (SML). For large-scale or enterprise deployments, consult Avaya or your reseller for a matching SKU.
Open a case with Avaya support and reference the MPN (240563J) and your AES R6 deployment details to expedite troubleshooting and access maintenance fixes.
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