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| Pricing Type | Subscription |
| License Quantity | 1 subscription |
| Product Supported | SA ESS C/D AES R5 DMCC HA 1YPP |
| Support Hours | Support hours per contract |
| Covered Period | 12 months |
| Provided Support | Technical support and software updates |
| Service Description | Vendor support, software updates, remote diagnostics and case escalation |
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
It provides Avaya vendor support access and software update entitlement for SA ESS C/D AES R5 DMCC HA during the 12-month coverage period, including remote diagnostics and case escalation.
Yes. The subscription targets AES R5 environments and authorizes support and updates relevant to AES R5 DMCC functionality.
Use Avaya’s support portal or phone channels with your contract details and MPN 239725J to open a case and request escalation.
Yes. Coverage can be renewed or replaced by a subsequent subscription; contact Avaya sales or your authorized reseller to arrange renewal.
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