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Create Free Business Account| Pricing Type | Subscription |
| License Quantity | 1 |
| Response Time | Variable per severity and Avaya SLA |
| Mpn | 256697 |
| Vendor | Avaya |
| Category | software-services/support-warranties |
| Product Name | SA ESS AURATM R5 SE 1001+ U1 1YPP |
| Product Supported | Avaya Aura R5 SE for 1,001+ users |
| Support Hours | Escalation and update windows per Avaya policy |
| Covered Period | 12 months |
| Provided Support | Vendor Product Protection |
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The one-year product protection covers vendor-supplied software updates, defect remediation, and prioritized escalation for Avaya Aura R5 SE in the 1,001+ user tier.
Yes. This offering is aligned to the 1,001+ user tier, ensuring support and licensing match large-scale Aura R5 SE deployments.
After purchase, register the MPN with Avaya or your reseller so the entitlement is associated with your account and support contract for the specified user tier.
Yes. Protection can typically be renewed through Avaya or authorized resellers to avoid coverage gaps and maintain continuity for enterprise services.
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