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Create Free Business Account| Product Supported | SA ESS AURA R6 MOBILE (A1) 3YPP |
| Covered Period | 3YPP |
| Provided Support | Technical support, software updates and entitlement management for SA ESS AURA R6 MOBILE (A1) |
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3YPP denotes the named support package applied to SA ESS AURA R6 MOBILE (A1). It provides entitlement to Avaya technical assistance, registered software updates, and contract-level support management as specified in the package.
Use your Avaya support portal account associated to the SA ESS AURA R6 MOBILE (A1) entitlement to log and track cases. Provide the contract identifier and product details to expedite assignment.
Yes. The agreement provides entitlement to registered software updates and fixes for components listed under SA ESS AURA R6 MOBILE (A1) per the 3YPP package terms.
Transfers and changes to coverage are governed by Avaya account and contract terms. Contact Avaya account management with your contract details to request adjustments under the 3YPP package.
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