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Create Free Business Account| Pricing Type | Fixed term support |
| Product Supported | Avaya Aura R6 Mobile ESS |
| Support Hours | Business hours |
| Covered Period | 12 months |
| Provided Support | Essential support |
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The one-year essential support covers software maintenance and vendor case handling for Avaya Aura R6 Mobile ESS. Confirm exact response times and deliverables with Avaya or your reseller at time of purchase.
Yes. This support term is renewable annually; contact your Avaya reseller to review renewal pricing and any available term discounts.
The agreement provides vendor case routing for mobile ESS incidents; Avaya will triage and provide fixes in line with the service tier. Review service descriptors for precise remediation SLAs.
Essential support includes access to vendor maintenance updates relevant to Aura R6 Mobile ESS. Verify update eligibility and any required licensing prerequisites with Avaya.
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