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Create Free Business Account| Mpn | 249952 |
| Vendor | AVAYA |
| Category | software-services/support-warranties |
| Product Name | SA ESS AAEP R7 5YPP |
| Product Supported | AAEP R7 service assurance |
| Covered Period | 5 years |
| Provided Support | Service assurance (SA ESS) support entitlement for AAEP R7 |
| Service Description | Entitlement and escalation support coordination |
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5YPP denotes a five-year post-purchase protection term for the SA ESS AAEP R7 entitlement, intended to provide multiyear vendor support continuity.
Provide MPN 249952 and your contract or purchase record to Avaya or your reseller; they will validate entitlement and link it to your customer account.
This SKU documents service assurance entitlement and escalation rights; software update eligibility is governed by Avaya's product lifecycle and your broader support agreements.
Yes. This package is intended to complement existing agreements. Coordinate with Avaya to avoid overlapping coverage and to clarify effective dates.
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