AVAYA SA ESS AACC R6 MIDSIZE RSLNCY CM6

Sustain critical voice services in midsize deployments running Avaya Communication Manager 6 by adding 1 year of manufacturer support for AACC R6 resiliency configurations. This subscription packages software maintenance and vendor-level troubleshooting so your operations team can accelerate incident resolution, receive validated fixes for R6 builds, and maintain configuration alignment with Avaya guidance. Designed for midsize topologies, the agreement covers software defect remediation, access to Avaya technical resources, and entitlement to R6 maintenance releases that preserve call routing and survivability. Choose this SKU when you need vendor accountability for CM6 availability and want to avoid the operational risk of unsupported R6 branches. The service preserves operational momentum through coordinated problem management and prioritized access to Avaya updates, reducing the need for costly ad hoc consulting during outages.