Avaya SA ESS 1X AGT R1 PER AGT 3YAN

Keep contact-center agent services available and up to date with three years of per-agent Avaya software assurance. This offering maps directly to Agent R1 licenses and provides entitlements for product maintenance, software updates, and manufacturer technical support for each licensed agent. For teams managing live agent fleets, this SKU reduces operational risk by ensuring access to fixes and supported releases without negotiating ad-hoc renewals. Procurement benefits from per-agent pricing that aligns costs to active seats and simplifies lifecycle budgeting. Use this contract to maintain compliance during upgrades, accelerate problem resolution with vendor support, and preserve feature parity across distributed agent deployments.