Avaya 356446 SA EOL APOM R3 Email SMS CH 1 Year

Preserve operational continuity for Avaya APOM R3 with a 1-year end-of-life support package focused on email and SMS channels. This service is designed for organizations that need to keep a legacy communications environment available while they work through modernization timelines, budget cycles, or phased cutover plans. For infrastructure teams, channel-specific support can be the difference between a controlled transition and avoidable disruption. Email and SMS are often tied to business workflows, alerts, and user communications, so maintaining support for those functions helps reduce risk during the retirement of older systems. The result is a more predictable path for operations, with a defined service window and a clear support model. For procurement and IT leadership, this package offers a practical way to extend the life of a critical platform without committing to a larger refresh before the organization is ready. It supports continuity, planning discipline, and cost control while the business decides on the next platform.