Avaya SA EOL APOM R3 DR/LAB Email SMS CH 1 Year

Maintain support coverage for Avaya deployments with a 1-year service package tailored to DR and lab environments. This type of coverage is especially useful when teams need a defined support path for recovery planning, validation work, or controlled testing outside primary production. Email and SMS channels give operations teams practical ways to raise and track issues without depending on a single contact method. That matters when response coordination needs to be fast, especially in lab validation or disaster recovery exercises where timing and documentation are important. For procurement teams, the one-year term provides a clear renewal horizon. For technical teams, the service helps keep support processes organized around environments that still require accountability even when they are not customer-facing production systems. It is a focused support option for organizations that want structured coverage without overbuying broader service tiers.