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Create Free Business Account| Pricing Type | Service entitlement |
| Product Supported | Avaya communications hardware and related systems |
| Support Hours | Business day support |
| Covered Period | Service term not specified |
| Provided Support | Onsite support |
| Service Characteristic | Next-business-day onsite response |
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It provides onsite support coverage for eligible Avaya communications infrastructure under the service entitlement.
It is a support and warranty entitlement, not a standalone hardware product.
It is intended for organizations running Avaya voice or communications systems that need onsite service coverage.
Onsite support can shorten recovery time when hardware issues require physical intervention at the equipment location.
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