Avaya PASS BASIC SW SPT-SLNEJ6 GE4300EJ6

Name: Avaya PASS BASIC SW SPT-SLNEJ6 GE4300EJ6
Brand: AVAYA
SKU: GE4300EJ6
Price: 4799.43 USD
Availability: InStock

AVAYA|

MPN: GE4300EJ6

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Key Features

Support level: PASS Basic software support
MPN: GE4300EJ6
Scope: case intake, triage, standard remediation
Term: 12 months (basic subscription)
Intended use: baseline software availability support
Entitlement: documented case handling and vendor routing

Deliver consistent, vendor-backed basic software support for Avaya environments using the PASS Basic SW Spt-SLNEJ6 subscription. This SKU (MPN GE4300EJ6) establishes a predictable operational fallback: case submission, initial triage, and standard remediation steps for supported software releases. Ideal for organizations that need clear support SLAs without bundled advanced services, the PASS Basic level accelerates vendor engagement on software incidents and provides documented resolution paths. Procurement teams benefit from a compact, auditable support item that separates baseline maintenance from optional professional services. For operations, PASS Basic secures access to vendor know-how for incident diagnosis and recommended corrective actions, reducing mean time to acknowledge and providing a managed escalation route when issues require higher-level intervention.

Ideal For

Provide baseline vendor support for Avaya software in production voice platforms
Standardize support procurement across multiple sites using a single MPN
Triage and document software incidents before engaging advanced support tiers
Maintain vendor routing and case history for compliance and audits

Why This Product

1Delivers vendor-backed case intake and triage at a lower price than advanced support tiers
2Does not include advanced remediation or performance-targeted services, keeping cost predictable
3Ideal for teams with internal escalation capability that need vendor routing for software bugs
4Provides documented case history and entitlement tracking not available through informal support channels

Product Details

Mpn	MPN GE4300EJ6
Vendor	Avaya
Category	Software Services / Support & Warranties
Product Name	PASS BASIC SW SPT-SLNEJ6

Software General

Product Supported

Avaya software supported releases

Support Warranty

Covered Period	12 Months
Provided Support	Basic software support (case intake and triage)

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Frequently Asked Questions

What does PASS Basic SW Spt-SLNEJ6 include?▾

PASS Basic provides vendor case intake, initial triage, and standard remediation guidance for supported Avaya software releases under the MPN GE4300EJ6 subscription.

How long does the subscription term last?▾

This SKU is sold as a 12-month basic support subscription. Renewal options are available through Avaya or authorized resellers.

Can I escalate issues to a higher support tier?▾

Yes. PASS Basic includes vendor routing for escalations; for advanced remediation or performance guarantees, upgrade to a higher-tier support offering.

Is PASS Basic appropriate for mission-critical voice platforms?▾

PASS Basic is suitable for organizations that require baseline vendor support and have internal capabilities for advanced troubleshooting; critical environments may prefer a higher support tier with faster SLAs and targeted services.

Avaya PASS BASIC SW SPT-SLNEJ6 GE4300EJ6

Key Features

Ideal For

Why This Product

Product Details

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

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Avaya PASS BASIC SW SPT-SLNEJ6 GE4300EJ6

Key Features

Ideal For

Why This Product

Product Details

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

Related Products

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AVAYA 284105 Support Contract 1-Year 8x5

Avaya IPO ACCS C/D SPV RTS 8X5 1YPP

Avaya IPO ACCS C/D VCE AGT RTS 8X5 1YPP

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