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Create Free Business Account| Bundle Support | Parts & Labor included |
| Covered Period | 1 Year |
| Service Type | On-site maintenance (Next Business Day) |
| Remote Onsite | On-site |
| Provided Support | Parts & Labor, On-site Field Service |
| Service Duration | 1 Year |
| Service Location | Customer site (on-site) |
| Service Description | Next Business Day on-site maintenance with parts & labor |
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This service provides a Next Business Day on-site response for eligible service requests, with remote diagnostics preceding dispatch when applicable.
Yes. The contract includes parts & labor coverage for eligible hardware faults identified under the support terms.
Service delivery is on-site; a field technician will be dispatched to the customer's location as needed to perform repairs and replacements.
The support term for this offering is one year from the contract start date as specified at purchase.
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