Avaya KOOPID MDMKT ADDL CHTBT PER CHTBT 412689

Expand automated customer engagement with a per-chatbot Avaya add-on designed for organizations that need more self-service capacity without adding unnecessary complexity. KOOPID MDMKT ADDL CHTBT PER CHTBT is positioned for teams that already run a structured communications environment and want to scale chatbot coverage in a controlled, budgetable way. This licensing model is well suited to enterprises that need to absorb high volumes of routine requests, route customers to the right next step, and preserve live-agent capacity for higher-value interactions. By adding chatbot entitlement on a per-unit basis, procurement and operations teams can align spend with actual deployment needs instead of overcommitting to broad bundles. For organizations standardizing on Avaya, this add-on supports a more precise expansion path. It is the kind of purchase that makes sense when service demand is growing, but the architecture is already in place. The result is better coverage, cleaner cost control, and a more deliberate path to scaling digital support.