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Create Free Business Account| Mpn | 220063J |
| Vendor | AVAYA |
| Category | software-services/support-warranties |
| Product Name | JSD SSU UCE R5.2+ STD/W MBT SEAT AN |
| Product Supported | Avaya UCE R5.2+ |
| Covered Period | Annual |
| Provided Support | Technical support and software maintenance |
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It covers vendor software maintenance for Avaya UCE R5.2+, including access to software updates, security patches, and Avaya technical support for production incidents under the annual per-seat term.
This offering is structured as a per-seat annual maintenance contract; licensing and billing are allocated per authorized seat.
Software updates and fixes are provided through Avaya’s standard maintenance channels to entitled customers during the annual coverage period.
Yes. The contract provides access to Avaya technical support with escalation to engineering for qualifying production-impacting issues.
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