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| Mpn | 209169J |
| Product Supported | JSD SSU MM R4 AVAYA STR SURV 251-500 AN |
| Support Hours | Business hours with escalation |
| Covered Period | Annual, renewable |
| Provided Support | Monitoring, maintenance and technical support |
| Service Location | Remote |
| Service Description | Vendor-managed monitoring and survey reporting under subscription |
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
This subscription is scoped for deployments in the 251–500 seat range and aligns monitoring and survey capacity accordingly.
Yes. The subscription includes integrated survey collection with export capabilities for reporting and quality analysis.
Incidents are routed through Avaya support channels defined by the subscription, with escalation paths to vendor technical teams for R4 monitoring issues.
Subscriptions are tiered by deployment size; contact Avaya or your reseller to discuss scaling options and pricing for larger seat counts.
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