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Create Free Business Account| License Type | Concurrent |
| Voip Support | Yes |
| Software Name | JSD SSU IC R7.X CNCRNT VCE CC AGT AN |
| Deployment Model | On-premises |
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This product uses a concurrent licensing model for shared voice agent access.
Yes. It is positioned for concurrent voice contact center agent licensing.
Yes. The entitlement is aligned to voice communications use cases and VoIP support is indicated.
Concurrent licensing helps match spend to actual usage, which is useful in shift-based or pooled-agent environments.
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