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Create Free Business Account| Mpn | MPN 220067J |
| Category | Software Services / Support & Warranties |
| Product Name | JSD SSU EC500 R9.X SINGLE MODE AN |
| License Type | AN |
| Product Supported | Avaya EC500 R9.X |
| Support Hours | Not specified |
| Covered Period | Not specified |
| Provided Support | Software support / maintenance (not specified) |
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Single Mode SSU provides entitlement to vendor-issued software updates, security fixes, and access to Avaya support resources specifically for EC500 R9.X. Exact service levels and incident response windows are defined in your Avaya agreement.
Activation typically requires registration of your EC500 instance with Avaya and submission of the MPN and license information to the reseller or Avaya support portal. Contact your Avaya account team or authorized reseller for activation steps.
Avaya supplies the updates and guidance; your operations team remains responsible for scheduling and applying patches unless you procure professional services for installation.
This SKU maps entitlement specifically to EC500 R9.X (single mode), which narrows scope and cost compared with broader multi-product contracts that cover multiple platforms or versions.
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