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Create Free Business Account| Mpn | 231113J |
| Vendor | Avaya |
| Category | software-services/support-warranties |
| Product Name | JSD SSU CM MSG R5.2 501+ P1 AN |
| Pricing Type | Support entitlement |
| Product Supported | Avaya CallManager messaging components (Release 5.2) |
| Support Hours | 24x7 (case-dependent) |
| Covered Period | 1 Year |
| Provided Support | Software maintenance and technical support |
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This SKU provides vendor software maintenance and technical support specific to messaging components identified for Avaya CallManager Release 5.2 for the covered period.
Coverage is provided for one year from the effective start date specified on the purchase or activation document.
Use your Avaya support portal credentials or follow the case submission process documented in your entitlement letter; A5 IT can assist with case creation and escalation.
Yes. Entitlements may be renewed prior to expiry to avoid gap in coverage; contact procurement to arrange renewal terms and pricing.
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