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Create Free Business Account| Platform Support | Avaya contact center platform |
| License Type | Per agent annual subscription |
| License Quantity | 251+ |
| Subscription Term | Annual |
| Voip Support | No |
| Email Hosting | No |
| Video Conferencing | No |
| Software Name | JSD SSU CC R5.X ELITE PER AGT 251+ AN |
| Software Version | R5.X |
| Deployment Model | On-premises |
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It licenses access on a per-user basis, so entitlement is tied to individual agents rather than a site-wide pool.
Yes. The SKU is structured as an annual subscription, which supports recurring budget and renewal planning.
The 251+ designation indicates it is positioned for larger agent populations in enterprise contact center environments.
It is intended for Avaya contact center environments associated with the R5.X product family.
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