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Create Free Business Account| Pricing Type | Vendor entitlement |
| Product Supported | JSD SSU AURA R6 EE 1-100 P1 PP |
| Support Hours | Vendor-specified |
| Covered Period | Vendor-defined coverage |
| Provided Support | Vendor product support and updates |
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The product name indicates the support attachment is scoped to R6 EE licensing in the 1–100 user band. Confirm exact user counts and mapping with your Avaya reseller during procurement.
P1 PP is the support priority identifier referenced in the SKU name. It denotes an Avaya priority classification for escalation; your Avaya contract or reseller can confirm the operational response path for P1 incidents.
This SKU provides vendor support entitlements tied to the Aura R6 EE product, which includes access to vendor-issued fixes and updates per Avaya's support policy. Verify specific release eligibility with Avaya.
Provide your current Aura R6 EE license details and system inventory to your Avaya partner; they will validate entitlement mapping and any required upgrade steps before purchase.
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