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Create Free Business Account| Pricing Type | Contract-based |
| Mpn | 219476J |
| Vendor | Avaya |
| Category | software-services/support-warranties |
| Product Name | JSD SS MM R4.X EXCHG STORE PP |
| Product Supported | JSD SS MM R4.X EXCHG STORE PP |
| Support Hours | Varies by contract — contact Avaya |
| Covered Period | Varies by contract — contact Avaya for term |
| Provided Support | Software support and maintenance (updates and patches) |
| Service Location | Global — as contracted |
| Service Description | Vendor-provided maintenance, patch distribution, and technical escalation for Exchange store on R4.X. |
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This product provides vendor software maintenance and patch distribution for Exchange store components tied to R4.X. Exact coverage scope is defined in the customer contract.
Covered period varies by contract. Contact your Avaya sales or account representative to confirm available term options and pricing.
Patches and updates are provided through Avaya's support channels to customers with an active maintenance agreement. Your Avaya support portal or assigned technical contact will supply release artifacts.
On-site services are contracted separately. The maintenance product focuses on software updates, technical guidance, and escalation; on-site professional services can be added per agreement.
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