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Create Free Business Account| License Type | Concurrent voice contact center agent license |
| Software Name | JSD SS IC R7.X CNCRNT VCE CC AGT PP |
| Software Version | R7.X |
| Deployment Model | On-premises |
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It provides concurrent voice contact center agent licensing for Avaya environments.
No. It is structured as a concurrent licensing model, which is better suited to shared agent capacity.
It is intended for on-premises enterprise communications and contact center deployments.
Concurrent licensing helps align spend with actual active usage, which is useful when staffing levels change throughout the day or season.
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