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Create Free Business Account| Platform Support | Avaya contact center |
| License Type | Subscription support |
| License Quantity | Concurrent user |
| Instant Messaging | No |
| Software Name | JSD SS IC R7.X AVAYA AGT CNCRNT USR PP |
| Software Version | R7.X |
| Deployment Model | On-premises |
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It provides subscription support for Avaya R7.X agent concurrent-user licensing.
It is intended for enterprises running Avaya contact center environments with shared or shift-based agent access.
No. It covers the licensing support layer for agent concurrency, not the entire platform.
It matches how many contact centers operate, allowing controlled shared access while keeping entitlement management precise.
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