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Create Free Business Account| Product Supported | JSD SS AES R4.X DLG PP |
| Covered Period | Contact Avaya for term |
| Provided Support | Vendor software support and maintenance |
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This SKU provides vendor software support and maintenance for Avaya AES R4.X, including access to fixes and the DLG PP delivery artifacts referenced by the product identifier. For full scope and response commitments, contact Avaya or your reseller.
Entitlement is recorded against the MPN (208725J). Your Avaya account representative or authorized reseller can validate entitlement and provide activation details and delivery artifacts.
Yes. Maintaining active vendor support ensures you receive release-specific fixes and guidance that reduce upgrade risk. Verify the support term with Avaya before scheduling major changes.
SLA and response-time commitments vary by contract and region. Contact Avaya or your reseller to review available service levels tied to this SKU.
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