Avaya IPO RTS 8x5 Onsite APR NBD 360G7 3YPP

Ensure faster restoration of voice services with onsite technical support combined with next-business-day advanced parts replacement for Avaya IP Office 360G7 deployments. This three-year SKU provides 8x5 coverage that includes remote troubleshooting plus coordinated onsite assistance when required, alongside APR NBD that prioritizes part availability for the covered platform. The blend of field presence and expedited parts logistics helps reduce prolonged outages that affect call routing and business communications. For infrastructure teams, this coverage decreases dependency on internal field engineers, shortens escalation chains, and delivers a predictable maintenance cadence across the contract term. Use this service for environments where onsite verification and physical repairs are necessary within normal business hours, and where a next-business-day parts SLA balances cost and recovery speed.