Avaya IPO C/D RTS 8X5 APR NBD

Keep critical IP Office C and D series voice infrastructure available with targeted parts coverage designed for enterprise infrastructure teams. This 3 Year Exchange plan provides 8x5 phone support and next‑business‑day advance parts replacement, so failing components are dispatched before your team performs an exchange. The service reduces Mean Time To Repair (MTTR) by removing time spent sourcing parts and simplifies asset lifecycle management through a single manufacturer contract. Offerings like this are priced above basic break/fix because they convert logistics and parts inventory risk into a predictable operational cost—ideal for procurement teams balancing SLA commitments and total cost of ownership. Use it where certified field engineers are managed internally but rapid part replacement is essential to meet contact center and branch telephony availability targets.