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Create Free Business Account| Pricing Type | Support entitlement |
| Product Supported | Avaya IP Office |
| Support Hours | 8x5 |
| Bundle Support | Agent response support |
| Covered Period | 1 year |
| Support Channel | Vendor support |
| Provided Support | RTS |
| Service Characteristic | Medium environment coverage |
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RTS is the support designation listed for this Avaya entitlement. The source data does not expand the acronym further.
This entitlement includes 8x5 support hours, which aligns coverage to standard business days and hours.
The coverage period is 1 year.
It is listed for Avaya IP Office and is intended for medium environments.
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