Avaya 284154 IPO ACCS C/D R620 RTS 8X5 APR NBD 1Y

Maintain support coverage for Avaya IP Office access components with a 1-year warranty designed for organizations that operate on a business-hour service model. This entitlement pairs 8x5 support with next-business-day response, giving IT teams a defined path for issue handling without overcommitting to around-the-clock coverage that may not match the environment. For procurement and operations teams, the value is in clarity. A fixed 1-year term makes renewal planning straightforward, while the support window aligns with standard enterprise maintenance schedules. That combination helps keep service expectations clear for stakeholders and reduces ambiguity when coordinating vendor assistance. This support offering is a practical fit for deployments where access reliability matters, but the workload does not require premium 24x7 response. It is built to preserve continuity for existing Avaya IP Office environments and to support disciplined lifecycle management with a known service level and renewal horizon.