Avaya HAAS MM711 Analog 24x7 Support 5 Years

Deliver uninterrupted analog trunking and media gateway service with comprehensive five-year, 24x7 support for HAAS MM711 analog interface deployments. This subscription bundles continuous remote assistance, prioritized incident handling and scheduled on-site remediation where required, preserving PSTN-to-IP interoperability and gateway availability. It’s tailored for environments running Dialogic DMG2030-series media gateways, covering network interoperability issues, hardware faults and coordinated vendor escalation. The contract reduces operational overhead by consolidating incident ownership and streamlining parts logistics, allowing infrastructure teams to focus on capacity and service features rather than break/fix activity. For sites requiring continuous voice availability, this five-year plan provides predictable support economics and SLA-backed response characteristics that align with carrier-grade operations.