Avaya HAAS G450 MP160 MGWNGSA

The subscription provides vendor-managed support channels, access to Avaya software updates relevant to the MP160 gateway, and formal case handling by Avaya support engineers during the one-year term.

Yes. You can extend or convert to a longer-term support contract through Avaya or an authorized channel partner; consult your Avaya representative for options and pricing to avoid service lapses.

This SKU documents subscription-based support and software updates. On-site hardware replacement or spare-part services are not explicitly included unless purchased as a separate maintenance agreement.

Coverage start dates and exact entitlements are specified on the Avaya order documentation and service agreement. Confirm with your Avaya reseller or the Avaya support portal for the activation date and scope.