AVAYA 384033 Aura Contact Center R7 Voice Add Package

Extend an Avaya Aura Contact Center environment with the voice-focused component identified as an AACC Voice Add Package. The R7 designation ties the package to Release 7, making the release level a central compatibility marker when matching it to an installed contact-center environment. This is communication software, not a desk phone, gateway, headset, or other physical voice endpoint. Its stated function is voice-oriented contact-center capability rather than general office collaboration. In a contact-center architecture, the package belongs with the platform layer that supports customer voice interactions. It fits environments in which Avaya Aura Contact Center provides the contact-center application context and Release 7 is the operating software generation. Treat the Add Package wording as significant: it identifies an additive software package, not a named complete contact-center bundle. That distinction separates platform software from endpoint, network, and accessory hardware. Part number 384033 names this particular voice add package. The package's AACC designation narrows its association to Avaya Aura Contact Center, while VCE in the product designation identifies the voice scope. For deployments centered on voice contacts, use the R7 and AACC references together when validating environmental alignment. The product name does not position it as a screen-sharing tool, mailbox service, cloud-storage allocation, or video-conferencing package; its stated focus remains voice.