AVAYA 408109 DSTR RCVRY PRIMARY SENTRY SRVR CUST

Keep primary Avaya Sentry server operations recoverable and auditable when incidents occur. This support offering (MPN 408109) aligns vendor-assisted recovery processes to your primary Sentry server, shortening time-to-recovery and clarifying escalation ownership. Deliverables focus on restoring the primary Sentry service state, coordinating Avaya interventions, and providing configuration recovery guidance that matches your operational policies. Suitable for environments where the primary Sentry server hosts critical call-control or session-state functions and where predictable recovery SLAs matter. This SKU is intended for procurement teams that require vendor-tied support for an identified Sentry server instance rather than a generic entitlement—reducing the ambiguity that often delays vendor response and increasing confidence during outages.