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Create Free Business Account| Mpn | MPN 351806 |
| Vendor | Avaya |
| Category | Software services / Support & warranties |
| Product Name | DFPP SA K175 V3 W/CAM W/WLS RTS APR 3YMO |
| Product Supported | DFPP SA K175 V3 |
| Covered Period | 3 years |
| Provided Support | Software assurance and vendor technical support |
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The 3-year term provides software assurance and vendor technical support tied to the DFPP SA K175 V3 product (MPN 351806). It includes entitlement to covered software fixes and vendor escalation for qualifying issues during the covered period.
Transferability is governed by Avaya’s support agreement terms. Contact Avaya or your A5 IT account representative with your MPN and deployment details to confirm transfer options.
This agreement focuses on software assurance and defined vendor support over a fixed 3-year term, whereas standard warranties typically offer limited-time defect coverage and may not include entitlement to software updates or prioritized vendor escalation.
Open cases via Avaya’s support portal or designated phone channels and reference MPN 351806 and your contract details. A5 IT can provide the contract reference and help route high-priority escalations.
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