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| Provided Support | Advisory support |
| Service Type | Contract assistance and advisory |
| Remote Onsite | Remote or on‑site delivery |
| Service Duration | Per engagement / customized |
| Service Location | Customer site or remote |
| Service Description | Contract and SLA review, license reconciliation, renewal roadmap and deliverables |
Business account holders on Professional Services typically save 9% vs. retail pricing. Create a free account to see your price.
Typical deliverables include a prioritized risk register, formal contract redlines, SLA discrepancy report, license reconciliation worksheets, an executive summary, and a milestone‑based renewal roadmap.
Engagement duration is scoped per engagement based on contract size and complexity; Avaya will propose a timeline after an initial intake and document review.
Yes. Avaya Contract Assistance can be delivered remotely or on‑site depending on customer preference and access to contract and inventory data.
To perform accurate entitlement reconciliation and financial impact analysis, access to contract documents, current licensing inventories, and billing or quote data is recommended.
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