AVAYA 387891 Control Manager R8 CMS Connector

Maintain a connection between Avaya Control Manager R8 and CMS functions with AVAYA 387891. This software connector addresses the CMS integration role within a communication-management environment, rather than providing endpoint hardware, switching capacity, conferencing, or messaging features. It is intended for installations where Control Manager requires a defined connector for interaction with an Avaya Call Management System environment. The connector aligns with the R8 release designation and is associated with Avaya Control Manager, the administration layer used for communication-system management. CMS refers to Call Management System capabilities used to collect and work with contact-center operational data. Adding the connector establishes the software component associated with that CMS connection role, keeping the integration function separate from the core control and management application. This specific offering is distinguished by its CMS Connector designation and Control Manager R8 alignment. It is a focused software entitlement for CMS connectivity, not a general collaboration suite, cloud-storage service, mobile application, or video-conferencing license. Use it where the required function is the Control Manager-to-CMS connector role within an Avaya communication-management architecture.