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Create Free Business Account| License Type | New system license |
| Software Name | CMS R21 NEW SYS |
| Software Version | R21 |
| Deployment Model | On-premises |
| Mobile App | No |
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It is a new system license for deploying Avaya CMS R21 in a fresh contact center environment.
No. This product is intended for new system deployments rather than upgrade entitlements.
Choose it when launching a new contact center, replacing a legacy platform, or standardizing on a current Avaya CMS release.
It provides a clean starting point for reporting and operational workflows without carrying forward older system constraints.
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