Avaya CMS R19 TCS Historical New License

Add historical reporting capability to your Avaya CMS R19 environment with a new license built for enterprise control. This entitlement is intended for organizations that need structured access to contact center history and performance analysis without complicating the software estate. Historical data is only valuable when it is available in a form operations teams can trust. This license supports that requirement by fitting cleanly into an existing CMS R19 deployment and giving procurement teams a precise entitlement for the capability being added. For contact center leaders, the benefit is straightforward: preserve visibility into past performance, staffing patterns, and service trends while keeping the platform aligned to the current release. For IT and procurement, the value is equally clear: a narrowly scoped license that maps to a defined operational need. Choose this license when historical reporting is a required part of your CMS strategy and you want a clean, version-specific path for enabling it in R19.