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Create Free Business Account| License Type | Upgrade license |
| Software Name | CMS R19 3PTY RT SKT UPG PRE R17 LIC |
| Software Version | R19 |
| Deployment Model | On-premises |
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It covers the upgrade path for third-party real-time socket connectivity in Avaya CMS environments.
No. It is an upgrade license tied to the CMS environment and integration path.
It keeps external systems receiving live contact center data during the platform transition.
Teams that use third-party dashboards, monitoring tools, or custom applications connected to Avaya CMS data.
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