Avaya CMS R18 AUX Logging Addl Session 389613

Add another logging session to your Avaya CMS R18 environment and keep pace with growing contact center activity. This additional AUX logging session is intended for organizations that need more concurrent capture capacity for reporting, historical analysis, and operational oversight without changing the underlying CMS architecture. For teams running mature contact center operations, session limits can become a constraint long before the platform itself reaches its ceiling. This license helps extend that boundary in a controlled way, supporting more complete visibility across agents, queues, and customer interactions. It is a practical fit for environments where accurate logging is tied directly to service quality, workforce planning, and executive reporting. Because it is an add-on session rather than a full platform replacement, it aligns with existing CMS R18 investments and preserves deployment consistency. That makes it easier to scale capacity in step with business demand while keeping administration and procurement straightforward. For enterprises that depend on reliable contact center data, this is the kind of expansion that protects operational continuity and supports better decisions.