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Create Free Business Account| Platform Support | Avaya CMS 16.X |
| License Type | Add-agent license |
| License Quantity | 251+ agents |
| Software Name | CMS 16.X ADD AGT LIC 251+ |
| Deployment Model | On-premises |
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It identifies the licensing tier for contact center environments with 251 or more agents.
No. It is intended for larger enterprise contact center deployments, not small agent groups.
It is intended for Avaya CMS 16.X environments.
An add-agent license lets you extend capacity while keeping the existing CMS deployment model intact.
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