AVAYA CCC NW VCAGPASSBASIC- SLEHP GE4300EHP

Name: AVAYA CCC NW VCAGPASSBASIC- SLEHP GE4300EHP
Brand: AVAYA
SKU: GE4300EHP
Price: 199.90 USD
Availability: InStock

AVAYA|

MPN: GE4300EHP

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$199.90$237.24

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Key Features

Support SKU: GE4300EHP
Coverage: Avaya CCC NW product family support
Access: Phone and online case submission to Avaya support
Escalation: Formal engineering escalation path
Deliverable: Technical troubleshooting and remediation guidance

Keep CCC NW voice services available and compliant with a dedicated BASIC support subscription under MPN GE4300EHP. This offering provides vendor-sourced technical assistance for the named Avaya product line, including troubleshooting, configuration guidance, and documented escalation routes to Avaya engineering when required. The subscription is intended for procurement into operational support programs where predictable vendor touchpoints and formal case management are required. Use this support SKU to avoid stretched internal escalation, reduce mean time to repair for software-related faults, and maintain vendor accountability for defects and compatibility issues. Delivery is by Avaya support channels and is intended to complement on-premises operations and third-party managed services.

Ideal For

Add vendor support to existing Avaya CCC NW deployments for predictable escalation
Cover software troubleshooting for an Avaya voice-control cluster in production
Provide vendor accountability during major release migrations of CCC NW
Complement third-party managed services with direct Avaya technical access

Why This Product

1Provides direct Avaya escalation via MPN GE4300EHP rather than third-party escalation
2Targets CCC NW product family for product-level troubleshooting and guidance
3Simpler procurement profile with single support SKU for basic coverage
4Complementary to managed services where vendor touchpoints are required

Identifiers

Mpn	GE4300EHP
Vendor	Avaya
Category	software-services/support-warranties
Product Name	CCC NW VCAGPASSBASIC- SLEHP

Software General

Product Supported

Avaya CCC NW products

Support Warranty

Support Hours	Contact Avaya for hours
Covered Period	Vendor-defined term
Provided Support	Technical support and escalation

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Frequently Asked Questions

What does the GE4300EHP support SKU cover?▾

GE4300EHP provides Avaya-sourced technical support, case management and escalation for the CCC NW product family. It covers vendor troubleshooting and documented escalation to engineering where required.

How do I open a support case under this subscription?▾

Support cases are opened via Avaya’s support portal or phone channels; reference MPN GE4300EHP and the CCC NW product details when submitting a ticket.

Can this subscription be combined with third-party managed services?▾

Yes. This Avaya support SKU complements third-party managed services by preserving direct vendor escalation and product-specific troubleshooting.

Is response-time or SLA included with the BASIC level?▾

Specific response times and SLAs are defined by Avaya for the purchased term. Contact Avaya or your reseller to confirm SLA details tied to GE4300EHP.

AVAYA CCC NW VCAGPASSBASIC- SLEHP GE4300EHP

Key Features

Ideal For

Why This Product

Identifiers

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

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AVAYA CCC NW VCAGPASSBASIC- SLEHP GE4300EHP

Key Features

Ideal For

Why This Product

Identifiers

Software General

Support Warranty

Purchasing this for your business?

Frequently Asked Questions

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