Avaya CC WE Text Rec Lic FXD Sub 3YRAN 416976

Keep customer text records available for the full retention window your organization requires. Avaya CC WE TEXT REC LIC FXD SUB 3YRAN provides a fixed 3-year licensing model for contact centers that need controlled preservation of text-based interactions for compliance, dispute resolution, and quality review. This subscription is designed for environments where every customer conversation may become part of the record. By maintaining text interaction history under a defined term, it helps teams respond faster to audits, investigate service issues with confidence, and maintain a consistent retention policy across the contact center. For procurement teams, the fixed subscription structure simplifies planning. For operations teams, it reduces the risk of ad hoc retention gaps. And for compliance stakeholders, it supports a cleaner chain of evidence around customer communications. When text records carry business, legal, or regulatory weight, this license helps keep them accessible and governed over time.